Shipping policy
Thank you for supporting original art. Every order is handled with care to ensure your artwork arrives safely and beautifully.
Domestic Shipping (United States)
- Free standard shipping on all orders $150 and over
- Standard shipping: $8 for orders under $70
- Express shipping: $15 (available on all orders)
- Orders are typically processed and shipped within [1–3 business days] of purchase
- Standard delivery: [5–8 business days] after shipment
- Express delivery: [2–3 business days] after shipment
International Shipping
We ship to 28 countries worldwide. International shipping rates are calculated at checkout based on destination and order weight. Delivery times vary by country — typically [10–21 business days]. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
How We Package Your Art
Original oil paintings are carefully wrapped in glassine paper, secured with foam corner protectors, and shipped in rigid flat mailers or custom-built crates depending on size. Prints are shipped flat or rolled in protective tubes to prevent damage in transit.
Order Tracking
A tracking number will be emailed to you once your order ships. Please allow up to 24 hours for tracking information to update.
Questions?
Contact us at shopify@heatherlinetteart.com— we're happy to help.